Privacy Policy & Data Minimization Protocol

1. The Core Principle: Strict Data Minimization

The most effective method of safeguarding taxpayer data is refusing to collect sensitive personal information in unencrypted public environments.

What We Never Collect on Our Website: Texarkana Tax Resolution does not collect, request, or store Social Security numbers (SSNs), Individual Taxpayer Identification Numbers (ITINs), dates of birth, bank account routing numbers, or credit card information on this website. There are no public intake web forms or unencrypted upload portals on our site.

2. Information Collected via Inbound Telephony

When you initiate contact with our office via our published telephone DID ((903) 628-0375):

• Inbound Phone Data: Our telecommunications carrier automatically logs standard caller ID metadata (calling phone number, call duration, timestamp).
• Case Triage Information: During telephone intake, an intake specialist collects non-sensitive preliminary case facts: the IRS notice number received (e.g., CP504, LT11), approximate balance tier, and filing compliance status.

3. Professional Engagement & Encrypted Client Portals

If you elect to formally engage a licensed Circular 230 Certified Public Accountant or IRS Enrolled Agent for direct controversy defense, all subsequent sensitive tax document exchanges (including Form 1040 returns, W-2s, and IRS Form 2848 Power of Attorney) occur exclusively through SOC-2 Type II certified, bank-grade encrypted client portals.

Direct taxpayer communications with your licensed representative are governed by the statutory confidentiality privilege under 26 U.S.C. § 7525, which extends the traditional common law attorney-client privilege to non-criminal tax advice provided by federally authorized tax practitioners.

4. Cookies, Analytics & Third-Party Trackers

We utilize privacy-first technical analytics through Google Tag Manager and Google Analytics 4 operating in Consent Mode v2. These analytics measure aggregate technical metrics: page loading speeds, device viewport sizes, and traffic acquisition channels.

We do not deploy third-party advertising cookies, behavioral re-targeting pixels, or data-broker trackers. We never sell, rent, monetize, or disclose your telephone number or inquiry details to third-party marketing companies.

5. Contact Our Privacy Officer

If you have questions regarding our privacy practices or wish to request the deletion of your telephone inquiry records from our intake logs, please contact our intake team at (903) 628-0375 or write to: